1. Acceptance of Terms

By accessing and using Oura's emotion analysis platform ("Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

Oura provides an advanced emotion analysis platform that uses computer vision and artificial intelligence to analyze facial expressions and detect emotional states in real-time. Our Service includes:

• Real-time facial expression analysis
• Emotion detection and classification
• VAD (Valence, Arousal, Dominance) measurements
• Historical emotion data and analytics
• Personalized insights and reports

3. User Accounts and Registration

3.1 Account Creation

To access certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

3.2 Eligibility

You must be at least 16 years old to use our Service. By using our Service, you represent that you meet this age requirement.

4. Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws or regulations
• Infringe on intellectual property rights
• Upload malicious code or attempt to harm our systems
• Interfere with or disrupt the Service
• Collect or harvest personal information from other users
• Use the Service to harass, abuse, or harm others
• Create fake accounts or impersonate others

5. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

6. Intellectual Property Rights

6.1 Our Rights

The Service and its original content, features, and functionality are owned by Oura and are protected by international copyright, trademark, and other intellectual property laws.

6.2 Your Rights

You retain ownership of any content you provide to our Service. By using our Service, you grant us a limited license to use your data to provide and improve our Service as described in our Privacy Policy.

7. Service Availability and Modifications

We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to:

• Modify or discontinue the Service at any time
• Perform maintenance and updates
• Change features and functionality
• Update these Terms as necessary

8. User Content and Conduct

8.1 Content Standards

Any content you provide must comply with applicable laws and not:

• Contain false, misleading, or harmful information
• Violate privacy or publicity rights
• Contain hate speech or discriminatory content
• Include graphic violence or inappropriate material

8.2 Content Monitoring

We may, but are not obligated to, monitor and review user content. We reserve the right to remove content that violates these Terms.

9. Subscription and Payment Terms

9.1 Free and Paid Services

We offer both free and paid subscription tiers. Paid features may include:

• Advanced analytics and insights
• Extended data storage
• Priority support
• Additional analysis features

9.2 Billing and Refunds

Subscription fees are billed in advance. Refunds may be available in accordance with our refund policy, available upon request.

10. Disclaimers and Limitations

10.1 Service Disclaimer

Our Service is provided "as is" without warranties of any kind. We do not guarantee:

• Accuracy of emotion detection results
• Continuous service availability
• Error-free operation
• Fitness for particular purposes

10.2 Medical Disclaimer

Important: Our Service is not a medical device and should not be used for medical diagnosis or treatment. Always consult qualified healthcare professionals for medical advice.

11. Limitation of Liability

To the maximum extent permitted by law, Oura shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses.

12. Indemnification

You agree to defend, indemnify, and hold Oura harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us or using account deletion features.

13.2 Termination by Us

We may terminate or suspend your account immediately if you violate these Terms or for other legitimate business reasons.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with applicable laws. Any disputes will be resolved in the appropriate courts.

15. International Use

Our Service is available globally, but you are responsible for compliance with local laws and regulations in your jurisdiction.

16. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes through email or prominent notices on our platform. Continued use of the Service after changes constitutes acceptance of new Terms.

17. Contact Information

For questions about these Terms, contact us:

• Email: [email protected]
• Support: [email protected]
• Address: [Your Business Address]

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Oura regarding the Service.